Submitted by Foster on 02/28/2023
I dealt with Generations Fertility care for over two years. I rarely saw the same provider twice and none of their providers communicated with one another or with us. Dr. Cooney was abrasive and rude when my husband and I asked simple questions about the process. She was the one that was supposed to be overseeing my procedures and she was clueless what was going on. She lacked compassion when telling me upsetting news and I had to be the one to tell her what medications I was on and how the medications were impacting what she was seeing on the ultrasound. The billing department is even worse. If you are hoping to start a family- go anywhere else but here.