Canadian Surrogacy Options Inc, photo 1 of 2

Canadian Surrogacy Options Inc

Surrogacy Agency · Cambridge, Ontario, Canada

2.0 · 4 reviewsNot verifiedIs this your agency?

Canadian Surrogacy Options Inc, photo 1 of 2Canadian Surrogacy Options Inc, photo 2 of 2
  • Since 1992Year founded

  • EnglishLanguage spoken

  • SurrogacyTreatment offered

Canadian Surrogacy Options Inc: 2 photos

Canadian Surrogacy Options Inc, photo 1 of 2Canadian Surrogacy Options Inc, photo 2 of 2

Key facts

    • Surrogacy
  • English
  • Mon–Fri Open 24 hoursShow opening hours for the week
    Mon–Fri
    Open 24 hours
    Sat–Sun
    Closed

    Times are the clinic’s local time.

Compare with agencies nearby

Compare with
This agencyCanadian Surrogacy Options IncOntario Fertility NetworkGeneration Fertility Waterloo
VerifiedNot verifiedNot verifiedNot verified
Rating 2.0 · 4 reviews 4.6 · 5 reviews 5.0 · 5 reviews
Services listed1 listed21 listed12 listed
DistanceThis agency22 km22 km
ProfileView profileView profile

About Canadian Surrogacy Options Inc

Canadian Surrogacy Options Inc. (CSO) is Canada's first surrogacy agency, founded in 1992 and operating for over 30 years. We have supported more than 3,000 intended parents and surrogates through every stage of the surrogacy journey.

CSO offers three structured support programs, Essentials, Supported Journey, and Fast Track, each designed to provide clear communication, active file management, and consistent advocacy. Our role is to remove confusion, provide structure, and support intended parents from first inquiry through to delivery and beyond.

We work with intended parents across Canada and internationally. Medical, legal, clinic, and surrogate expenses are always separate from our agency fee, and we are transparent about what each program includes and what it does not.

We welcome direct questions and direct conversation. If you are considering surrogacy and want to understand your options clearly and honestly, we are here.

“You made what seemed to be an impossible task very easy and helped us realize our dreams.”

Details

Hospital affiliation
Canada’s first surrogacy consulting agency; Canada’s first and most experienced surrogacy agency
Also serves patients from
Cambridge, ON, Canada

Location

1111 franklin blvd, 1B, Cambridge, Ontario, n1t1p4, Canada

Treatments and prices

Surrogacy programs

Surrogacy

Prices are reported by the clinic and can change

Request a free quote

Patient reviews

2.0★★★★★4 reviews

What patients say

Staff-reviewed summary

Some clients described a positive experience with an involved team and accessible leadership during their journeys. Several reviewers reported problems with communication, frequent staff turnover, delayed or missing reimbursements and payments, and challenges obtaining funds from trust accounts. Concerns were raised about deposits paid before matching, contracts not being followed, and the need for legal involvement to recover payments. Prospective parents, surrogates, and donors are advised to request clear written terms for payments and refunds, verify reimbursement timelines, and keep detailed records of all financial statements and communications as safeguards.

Review of Canadian Surrogacy Options Inc from MISSCHEEKS

Google review ·
★★★★★

WORST AGENCY EVER DO NOT GIVE THEM YOUR MONEY !!! IF YOU DO WANT TO USE THIS AGENCY I HIGHLY RECOMMEND WAITING TO BE MATCHED BEFORE SENDING THEM ANYTHING! THEY ARE ALWAYS LATE WITH PAYMENTS AND DO NOT FOLLOW THE CONTRACT STATED BETWEEN SURROGATES AND IPS!!!!!!!!
AS IPS I WOULD HIGHLY RECOMMEND NOT SENDING THEM A DIME BEFORE MATCHING AS THEY WILL NOT GIVE YOU YOUR MONEY BACK !
AS SURROGATE I WOULD HIGHLY RECOMMEND HAVING A SEPARATE CONTRACT WITH THE AGENCY STATING INTEREST EVERY DAY A PAYMENT IS LATE BECAUSE THEY WILL NOT PAY YOU WHEN THEY SAY, THEY WILL ALWAYS HAVE AN EXCUSE TO NOT PAY ON TIME!
BE VERY CAUTIOUS !!!!.

Review of Canadian Surrogacy Options Inc from Terry li

Google review ·
★★★★★

Matched with CSO and paid everything, unfortunately my surrogate had to terminate the journey due to health issues. However, Robyn the owner of CSO still owns me 15,000 cad according to the trust account expenses they send to me. When I’m asking for the fund to be paid back, Robyn never replies. Stay away from her..

Review of Canadian Surrogacy Options Inc from julien marchand

Google review ·
★★★★★

We are currently in the process with CSO and little miracles.

The CSO team has been great. As intended parent, many steps and stakeholder are involved. We are scrutinizing all bills and steps of the process and everything has been according to what had been discussed. Heard about the storys of the past. The team we are working with is very good. Robyn is accessible and involved in the whole journey..

Show all 4 reviews

Review of Canadian Surrogacy Options Inc from Jessica Ticehurst

Google review ·
★★★★★

I originally worked with Little Miracles for a few donations and never had any issues with communication or reimbursements. They were always super supportive.

I completed my last donation in July 2024 and reached out multiple times to staff to confirm if there were any issues with the reimbursement information. I received an email mentioning a medical issue causing delays, which I was very understanding about. However, as months passed and I still hadn’t received my reimbursement, I began sending weekly emails for updates. My reimbursement really only started to come through weekly once lawyers got involved.

I still have money that needs to be reimbursed. On February 11th, I was told it would be processed within 10 days. Despite this, I haven’t received the reimbursement and have sent 4 or 5 follow-up emails asking for an update—once again, with no response.

Im not sure what there is left to do, so I leave this honest review here.

I hope everything gets sorted out for the company in the future and that this is just a temporary bump in the road for them.

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Frequently Asked Questions

When was the clinic established?

Canadian Surrogacy Options (CSO) was established in 1992.

What unique advantages or special features does the clinic offer?

CSO is Canada’s first surrogacy consulting service. The agency emphasizes ethical, emotionally supported journeys, transparent guidance from inquiry to birth and beyond, dedicated one‑on‑one support throughout the process, and care from a team that includes professionals who have been surrogates themselves.

Does the clinic provide specific support services (e.g., counseling, financial assistance)?

Yes. CSO provides legal and psychological referrals; profile support and guidance; ongoing coordination throughout the journey; personalized matching with surrogates; support from your own surrogacy advocate; medical and psychological screening coordination; legal guidance and insurance navigation; connections to support groups and other surrogates; and lifetime access to the CSO Family community with ongoing support through pregnancy and postpartum.

Does the clinic offer remote or virtual consultations?

Yes. As a first step, CSO offers a free, no-pressure call to discuss your hopes, timeline, and goals—providing direct, two‑way communication to help you get started.