Pacific Fertility Center of Los Angeles

Absolutely awful experience. The process of transferring one normal embryo has been made unnecessarily difficult and bureaucratic. They refuse to release just that one embryo—unless we ship all embryos, including abnormal ones, or pay for a third-party company to sort and discard. It’s absurd and feels intentionally obstructive.nnTo make things worse, they no longer accept any insurance, so everything is out of pocket—while offering zero flexibility or compassion in return. Instead of helping people through an already emotional process, they hide behind rigid policies and make everything harder. Deeply disappointed and would not recommend this place to anyone..

Show Less

AVOID, AVOID, AVOID. Horrible, money hungry clinic that makes everything difficult. Dr. Vicken Sahakian just doesn't care about his patients. The staff is incompetent. They advertise everywhere to get new patients, and have a very bad reputation around LA. It's all marketing and no knowledge. They are not connected to the clinic in San Francisco. They do now have skilled staff, and the only thing they want is money. I didn't know how bad they were until I started looking around and I found another clinic in town that is wonderful, they do different treatment plans, help with insurance, their people are much happier to be around and way more competent..

Show Less

Where do I begin? I don’t usually leave reviews regardless of my experience; however, for the sake of other women, I feel compelled to share my experience and consider further actions.nnThis review is for Dr. Vicken Sahakian and his team, who handled my care—or rather, what I can only describe as a lack of care.nnI am a 38-year-old woman with no medical history or gynecological problems, and I have a strong ovarian reserve for my age. I was considering IVF solely for genetic testing due to my age and for family balancing, with no known infertility issues.nnI want to share my terrible experience with this clinic, particularly concerning the negligence of the doctor.nnWithout conducting any baseline hormone checks or in-cycle hormone monitoring, he placed me on a very high stimulation protocol, resulting in degenerated and overcooked eggs. Out of 15 eggs retrieved, most were discarded due to being overcooked, and only one showed delayed fertilization (due to severe egg damage), which ultimately resulted in a poorly graded day 7 embryo. At this point, I doubt that the embryo was even suitable for genetic testing due to its limited cell count. They sent that poorly graded embryo for genetic testing, knowing full well it would not lead to a viable pregnancy, which, of course, came back genetically abnormal. This seems to have been done to avoid issuing a refund for PGT-A testing. This doctor, in particular, does not adhere to ethical practices.nnAfter consulting with other reproductive endocrinologists about this disastrous outcome, it became clear that the dosage of stimulation medication was excessively high for my situation, causing damage to all of my eggs. Had there been adequate hormone monitoring, the medication dosages could have been adjusted to prevent this outcome.nnWhen I kindly asked the manager, Stephanie G, to consider a refund due to the doctor’s negligence in not ordering any blood work, she replied that there was nothing that could be done. She suggested that if I wanted to transfer my genetically abnormal embryo (with a triple XXX chromosome), I could reach out to them for that transfer. I was left speechless.nnTo add to this, the price I paid included hormone monitoring, which was never performed.nnPlease, do not go to this fertility clinic. You will likely face heartache and distress that could lead to severe PTSD. There are excellent IVF clinics and doctors who genuinely care about their patients and their outcomes. My care was grossly neglected here.nnI hope this review helps many women choose the right provider for their fertility needs.

Show Less

After having such horrible experience at a previous clinic, I was a bit hesitant about trying a new place. Fortunately I met Dr. Rodi and her nurse Catalina. They were incredibly kind and informative, but also level set on expectations, especially for someone my age. Even with some early disappointments they were both extremely supportive and positive throughout. In the year I was going here I never felt pressured into doing anything I didn't want to and I would have loved my experience there even if I wasn't able to conceive. Fortunately, we were successful in getting pregnant after our 2nd round and I am forever grateful I came here and met these 2 wonderful human beings. They felt like family to me and I wish I could still see them again. Trust the process and get the facts and I promise you will feel the love the way I did. :).

Show Less

We decided to see Dr Sahakian after TTC for 2 years. We started at a different clinic and were very disappointed with the lack of support and care we received. Dr Sahakian guided us through the treatment process and was very helpful and informative. We had a successful egg retrieval and FET with him. I had a truly wonderful experience working with our coordinator Sara and Dr. Sahakian. Their vigilance, kindness, and care made the entire process seamless and enjoyable. Sara, in particular, was incredibly attentive and thoughtful—I often tell my husband that she’s an absolute angel! I couldn’t have asked for a better experience and highly recommend them.

Show Less