Planned Parenthood - Aurora Health Center

If your veins are usually difficult to find in blood work situations, do yourself a favor and don’t go to this planned parenthood location. Even knowing my veins are challenging to find & being patient in those moments, I’ve never had a medical provider unable to eventually find them and do what needs to be done.nnI was already in there as follow up appointment to re-do blood work, due to my previous blood draw breaking on the way to the lab, from routine testing at another planned parenthood I hadn’t previously visited.nnToday after two people searched & one person tried unsuccessfully, I got turned away and told I’d have to schedule a third appointment with a completely different medical provider just to finish routine testing. My patience has reached its limits.nnNormally I really appreciate what planned parenthood has to offer, at my usual center. This was Not It.nI’ll stick to the center I normally go to instead of trying these other locations out of “convenience”.

Show Less

They canceled my very important time sensitive appointment, and their attempt to contact me about it was one phone call with no voice message, this is allegedly because I never saw that phone call. That's just what they told me. This put me in a very bad spot emotionally, etc. I took time off of work and everything. I made the first appointment a couple of weeks in advance. I ended up needing to drive down to Arvada 2 weeks later for a new appointment. This was the earliest I could find. Like I said, it put me in a very very bad spot. I wish they would have tried to notify me better given the circumstances of the appointment.

Show Less

If I could leave no stars I would, most unwelcoming place with horrible customer service. The girls up front didn’t have a welcoming demeanor, I had to pick up an emergency day after pill I told them I can’t take plan B because I’m over a certain weight & a worker that wasn’t even part of the conversation interrupted and said “Well Ella probably wouldn’t work for you either” BTW, it worked…..nwhen you sign up to work in healthcare it is your duty to provide outstanding service & support to ANY client tell.nI hope that these ladies are held accountable because I left feeling bad about myself.nGo to planned parenthood in Park hill instead, outstanding service & very welcoming. (Where I received my emergency pill from) :)

Show Less