Emory Reproductive Center

After experiencing two failed IVF attempts at other clinic, I was beginning to lose hope—until I found Emory Reproductive Center. From the moment I walked in, I felt a completely different level of care, professionalism, and empathy.nnA very special thanks to Dr. Kawwass, who truly made all the difference. Her expertise, kindness, and unwavering support throughout the entire process were remarkable. She took the time to understand my history, guided me with compassion, and gave me the confidence to keep going and never let me lose hope. Thanks to her and the exceptional team (everyone including nurses and reception staff)at Emory, I’m now pregnant—and overjoyed beyond words.nnI wholeheartedly recommend Emory Reproductive Center to anyone struggling with fertility. They gave us the miracle we were waiting for, and we’ll always be thankful.

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My wife and I had a great experience working with Dr. Kawwass and the entire Emory team. We had done IVF through ACRM twice, recommended by the doctor we worked with there without success. Our infertility was categorized as "unexplained infertility" with no clear reason why we weren't having success.nnWe had a recommendation from a friend to meet with Dr. Kawwass at Emory and we're very glad we did! She was extremely kind and patient listening to our story and our family planning goals. We shared our experience from ACRM with her and explained how we didn't understand why we were doing IVF treatments rather than IUI and that we couldn't afford to do another IVF at the time.nnShe laid out our options and outlined expected costs for us. She also offered resources that we could investigate to assist with payment. She never gave us the "you can try a different treatment, but it's not going to work" speech, which we received in the past. Again, we felt that she purely laid out the statistics and helped guide us to a decision that was feasible for our current budget.nnWe've done three IUI treatments with the team and we're happy to say that we are 9 weeks pregnant!nnI'd like to be very clear that I'm not giving a 5-star review because we ended up pregnant, although we are very excited for the outcome. The 5-star review is for the treatment and care we received from Dr. Kawwass, her nursing team, and the entire staff at the clinic.nnI do think that it would be helpful if the billing department could offer more clarity and expediency with the bills we received, but that's just doctor's office billing.nnOverall, we were extremely satisfied with our experience and would highly recommend this team for anyone going through the same experience my wife and I went through..

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I cannot say enough wonderful things about my experience at Emory Reproductive Center and with Dr. Jennifer Kawwas. From the very first appointment, the care and professionalism of the entire team were truly exceptional. The receptionists were always welcoming and accommodating, making scheduling and communication easy and stress-free. The nurses were compassionate, attentive, and went above and beyond to provide support and answer every question along the way.nnDr. Kawwas is nothing short of amazing. Her expertise, attention to detail, and personalized approach made me feel confident and cared for throughout my IVF journey. She took the time to explain each step clearly, ensuring I always felt informed and empowered.nnThanks to the incredible team at Emory, I am thrilled to share that I am now pregnant! This clinic is a beacon of hope for anyone navigating the challenges of fertility. I am forever grateful to Dr. Kawwas and the entire Emory Reproductive Center team for helping make my dream a reality. I cannot recommend them highly enough!

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We had a successful ivf cycle for male factor with Dr Kawwass. Dr. Hipp did our egg retrieval . Loved them both . The office runs like a well oiled machine . Never having to wait passed My scheduled appt time. The US techs and nurses are very compassionate and all staff has been pleasant to work with . Would recommend to all.

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Prior to coming to Emory, I tried to save money by going to MIRACLE Surrogacy in Cancun, Mexico. Although, they claimed that their fertility rates were on par with the United States, after 2 failed transfers, I asked them for proof/evidence for their success rates. After they couldn't provide me with anything, I decided to restart the process in the United States.

Instead of being blinded by the prospects of having a baby, I decided to research fertility clinics extensively. I decided to go to Emory, since they had the highest success rates and I felt comfortable speaking with the physicians. (I reached out to ACRM, Shady Grove Fertility, Pathways Fertility, and Reproductive Biology Associates too). The other places did not have a good selection of frozen embryos to choose from and they tried to charge extra money for using 3rd party organization donor eggs. Also, a few were very pushy and tried to offer unnecessary services that I knew were not recommended based on YouTube videos I watched online.

Right now, I'm passed the 1st trimester and I want to share my review before the baby comes - and I won't have the time. I wanted to give a HUGE thanks to the Patient SRVS Coordinator Lorraine Smith-Richards, Nurse Clinician Stephanie Soloway, Nurse Laura Frings (very good at keeping me updated by calling and emailing), Dr. Heather Hipp, Dr. Audrey Marsidi (embryo transferor, which was successful on the first try), and Dr. James Toner for making this process possible. I absolutely loved Dr. Toner, since he was very responsive and easy to talk to. I'm really grateful for their team for making the process easy and successful on the first try!

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I wish I could give two reviews.
One star for the financial services. Communication is tough and they are not direct. They also won't go beyond the script given. There is no special help or assistance or consideration. Rachel S. was my main contact and she was actually kinda rude.

I worked with Dr. Marsidi and her team, who were much more professional and responsive. I would give them 4/5 stars.

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We couldn't have asked for a better doctor and her team. After numerous treatments (IUI) we were referred to Dr. Kawwass for treatment. Dr. Kawwass was great to start our round of IVF very quickly. We always felt very attended to and from the first appointment to our last appointment everyone was very accommodating and everything was handled in a professional manner. We really had a good experience and highly recommend Emory Reproductive. Our first round of IVF was successful and has resulted in our first baby. We plan on returning to work with Dr. Kawwass for growing our family. It was a tough point in our journey and we're very grateful for their kindness and understanding, they really helped keep our minds at ease the whole way through.

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THE CDC ART (Assisted Reproductive Technology) reports of all the success/failure rates of every clinic, in every state, speak for themselves. Emory, hands down has the highest success rates. My IVF experiences were many years ago where I started off in a very fancy prominent office with several convenient locations and both the first and second IVF cycle resulted in 1 viable embryo each, to be transferred and resulted in zero pregnancies. After my second IVF I discovered the existence of the CDC reports. Even though the locations were not as convenient (but isn't any drive worth it for the best care?), for my 3rd and final attempt I switched to Emory and it was the best decision I could have ever made. I had so many embryos we did a day 5 transfer instead of a day 3 and had embryos left to freeze. As a result of my one cycle at Emory I now have a healthy beautiful son from the initial fresh transfer and 1 healthy daughter from one of the frozen embryos. During my experience I was under the amazing care of Dr. Spencer and Dr. Kawwass. Also know that Emory isn't a private clinic. It is a teaching hospital as as such much of your follow up care will be by doctors in training or nurses but all of the decisions made for your care are decided by the group of very accomplished doctors. And they really do care. The CDC reports and many personal success stories speak for themselves.

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Dr.Kawwass is amazing. She is super personable & warm but simultaneously down to earth and realistic. She is sensitive to the overall struggle of infertility and very honest. She gives advice as if you were her sister but doesn't pressure you to do anything you may not be ready to do. She puts you immediately at ease and makes the entire process feel much less daunting.

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Unfortunately, all of the one star reviews on Emory are completely true and accurate. I didn't want to believe them either - I promise - until the same scenarios happened to me. At my first appointment, Jessica and Haley (financial consultants) informed me that my insurance would pay 100% of my care until I got to the IUI stage. Therefore, I proceeded with treatment as suggested. 4 cycles and 4.5 months later, I received a statement from Emory saying I owed for almost every visit. Out of my MANY visits over those 4.5 months, I was not told a single time that I had a balance on my account, nor that my insurance wasn't covering what they thought it would. After much discussion with the Emory team, including the manager, I'm left with no pregnancy and a massive bill that I didn't know was coming.
The care I had under Dr. Hipp was good.. but the fact that Emory has taken ZERO responsibility for giving me incorrect information resulting in an astronomical bill (that they expect me to pay immediately) is absolutely unacceptable.
I highly recommend spending your money elsewhere.

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Our experience with Dr. Kawwass was nothing less than grandiose, magnificent, and terrific. My husband and I were treated with loving care. We never felt like a number within the system. Claudia always greeted us with a smile even at 7:00 AM in the mornings. The patient ladies who drew my blood were amazing, and I am a difficult stick. The nurse, Michelle, she was a pure angel. Dr. Kawwass was always smiling and hugged me each time that she saw me. She even took the time to call me herself at times. Yes, that is right she would call as well to check on me.
The only issue that is experiencing is that now that we are pregnant and had to graduate someone else it is difficult to find another doctor and staff to live up to ERC's standards. This place really set the bar high.

On the day of graduation, I think I saw Dr. Kawwass tear up lol but do not tell her that I said that.

IVF
SUCCESS on the first try
Amazing Staff
Four months pregnant

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Before deciding to contact Emory, I tried 2 other clinics. Each had advertised the shared risk program (have a baby or your money back) but due to my low AMH and high FSH I did not qualify. After I was rejected from a couple of other similar programs at different locations (it was unlikely I would help their statistics) I decided to go to Emory.
I did my research and they have some of the highest success rates around and they do not reject patients due to blood work levels. My mindset had switched from saving money to finding the best doctor available.
My main doctor at Emory was Dr. Kawwass. There was no comparison between Dr. Kawwass/ Emory and the other fertility specialists.
Dr. Kawwass was both honest and positive minded about my ivf plan. When I didn't react to the medicines on my first attempt, I about had a meltdown but Dr. Kawwass helped me calm down and reassured me that we would find a protocol that worked for me. On my 2nd attempt, I find myself 9 weeks pregnant (for the 1st time in my life) and I couldn't be more grateful that I chose Emory.
Two of the other doctors (Dr. Spencer and Dr. Schirmer) were also involved in my ivf process and I felt well taken care of in everyone's' hands. The portal you can use to communicate on is always answered promptly. All of the nurses and technicians are kind, knowledgeable and very professional. Dr. Kawwass is brilliant and has true empathy for her patients.
The entire practice is wonderful. I could go on and on but bottom line... I cannot recommend them enough if you are looking for a fertility specialists, especially if you were given a poor prognosis by another practice. You won't feel like a number at Emory. IVF/ infertility is a very stressful journey and it's a life saver to have a doctor/ staff/ practice who truly cares about you.

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