Mayo Clinic

A T M O S P H E R E
While here, I learned that care is about the mind, body, and soul. Meaning, you should feel calm when you come in for care. The Mayo Clinic does just that. The environment is so cozy, calm, and beautiful, and the staff are so kind.

There are Information desks everywhere! Those running the information desks are incredibly knowledgeable and willing to help you in any way they can!

C A R E Q U A L I T Y
I brought my dad in for Esophageal care and tests.

We became one of the many who drive 6+ hours for the only kind of care that the team at the Mayo Clinic can provide.

I cannot speak highly enough, only positive things, of the security, staff, nurses, and doctors here!! It does not matter what level of staff you talk to, each one is kind, patient, and genuinely cares about you and your health!

This was a total shock to my dad and I, coming from small town central Illinois. How cool is it, to be treated how a patient should be treated - with kindness and respect?!

1,000/1,000 recommend the Mayo Clinic to anyone searching for answers, a second opinion, or professional health care.

F O O D & S H O P S
If you have a moment while here, check out two places that are will lead you to many other places:

- The Subway -
(no actual train cars) located down below. The elevators or stairs can take you down to the SL (Subway Level).

Down here you will find many shops, elevators to restaurants up above, gifts shops, coffee shops, restaurants, and more!

- The Skyway -
This is a walkway system that connects you from the Mayo Building to the nearest shopping mall, restaurants, the local library, and throughout the city to many other buildings.

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Had great care here for about 20 years then went back for my follow up and to discuss some new problems. My original excellent doctor had retired. New doctor, Dr Abdul, mocked me for complaining of pain that kept me up at night.

Ordered a slew of tests, MRI, CT, etc. then ignored the results, which showed a fused SI joint. Dr Abdul asked a Mayo anesthesiologist to complete an SI joint injection. The anesthesiologist called the doc stating it was fused so that was impossible. Dr. Abdul still insisted anesthesiologist try it. Anesthesiologist was unable to inject the joint as she had told both of us earlier. The injection did not fix my problem. Dr. Abdul referred me to another Mayo Clinic doc who specializes in surgically fusing SI joints even though mine was already fused, and released me as a patient. I complained to Mayo two years later so another patient would not get discounted and mocked to by this doctor without even giving proper evaluation and care. Dr Abdul had his resident call and ask for an update on how the steroid injection worked two years ago! Laughable the amount of disdain he has for patients and their care!

For a place that is supposed to specialize in complex unusual cases he was sure in a hurry to offload a patient who could not be immediately helped with a standard hip replacement at any major city hospital. Just wanted all the tests then ignored the results and suggested a useless procedure that his own fellow Mayo doctor told him would not work or be possible. Only to drop me as soon as I reported the result of the test.

Then when I complained about the care or lack thereof, he threw his resident under the bus by having him call me for an update. The resident had not reviewed any part of my file, tests, treatments, or case history. When I asked why he was calling and informed the resident I had not been a Mayo patient for two years; he said well Dr Abdul got an email from someone asking about follow up on this case so he asked me to call and follow up with you.
This further cemented my idea of this as no longer a place for complex care requiring cross functional teams and moving it firmly into the run up the bill and dismiss the patient as soon as they don't need expensive surgery immediately. Save your money and time and either go to the Cleveland clinic or any major city hospital, you'll get the same or better care there and if you get assigned Dr Abdul if you go to Mayo run, don't walk away, your wallet and medical care will be better off without him!

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Terrible! I went to the psychiatry and psychology department and the workers are overworked and stressed! It takes a long time to get through to them and when you do, it's like talking to a robot. Completely soul-less. When you meet a provider and they go over their next opening, it doesn't get scheduled. I've had them call me to schedule and appointment that SHOULD have been scheduled already.

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I have been a patient for almost two years at both the red wing Mn Mayo Clinic and also the Zumbrota Mn Mayo Clinic and in this almost two years I have been told one thing and seen my doctors do another I have messaged doctors and have waited days weeks or even longer for a reply and in some cases I have not received a reply at all. I want to be taken seriously and have my medical care taken seriously and to have my doctors find the root causes and then take action to fix them. I have asked nicely I have demanded I have advocated for myself my husband has advocated for me and still nothing. these doctors are not in the business of fixing problems they are in the business of elongating them and making patients like myself go through hurdles instead of taking direct action and following through. I and my family have had nothing but bad experiences at Mayo Clinic. it seems unless your a prince a king or the president of the United States your not going to get the high level of care you would expect and have been initially promise. it is sad that our medical system is broken and it leaves people like me and maybe even you with no results just more questions and more problems medically. Mayo Clinic is so large that they hide behind those three shields on their logo and if you wanted to talk to a director someone in charge it is impossible.

sincerely Nicole
a wife a mother a human being
#imattermayo

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I would hope the that Mayo Clinic would be at the forefront of new knowledge. however, they wrote this year about "Shaken Baby Syndrome" which is a now defunct term that has been proven to be based in junk science. I would suggest the Mayo Clinic get schooled regarding new court cases, overturned convictions and the statements made by the author of the original study about shaken baby syndrome. Even he does not believe in it. If you don't have neck trauma, then you don't have shaken baby syndrome. There can be bone diseases and virus inflammations that can cause all the hallmarks of "shaken baby syndrom". Maybe they should stat by listening to the podcast "Fractured".

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I have an atypical heart condition and so made an appointment with the Chief of Preventive Cardiology at the Mayo Clinic. They are supposed to be number 1 in cardiology in the US. I flew over 1,000 miles from my home in NJ to the Mayo Clinic in Rochester. I spent a whole day getting tests and the next day was to be my appointment with the specialist. Two hours before the appointment they pulled a bait and switch and suddenly my appointment was with a much lower level, younger, less experienced doctor. She was not able to answer my questions satisfactory. What a colossal waste of time and money, not to mention the stress Overall i spent $1200. I would not recommend the Mayo Clinic as they treated me in a very unprofessional manner. I got absolutely no new information from my visit. Addendum: Due to this bad review, I've been harassed by Mayo and now I'm getting threatening voice mails saying, "dude I'm gonna get you." I'm an elderly gentleman and this is very frightening.

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Mayo Clinic is only interested in the bottom line. For proof of their arrogance & aggressive billing practices, read the damning MN Attorney General's Report that was published Mar 2025. I grew up in Rochester and now am managing my mom's care from afar. I believe they are also placing "scheduling holds" on patients with Medical Assistance. Why? Because her care is not going to make them as much money. Folks, do your homework before coming from afar here. There are almost always better options elsewhere. If you're local, pay attention and don't' hesitate to reach out to the Attorney General's
Office if you feel you're getting the run around.

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Mayo Clinic is the most overrated clinic on the planet. Come here for cardiac or cancer issues, yeah they'll help you there. But anything else, they are condescending, arrogant, puffed-up assholes that belittle you and charge you a fortune yet leave you worse off than when you came to them desperate for help. They refuse to give tests, ignore abnormal results when you are tested, deny referrals to specialists, put you off, and act like you are wasting their time. If you have autoimmune issues that destroy your life, go somewhere else!!! They will NOT help you!!! Being the supposed "best hospital in the world", they are unable to act outside of their arrogance. The absolute worst service we have ever received anywhere! Zero stars would be about right. So overrated!!!

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Beautiful campus. It can be a bit overwhelming but everything is clearly marked and many information desks to help guide you. Staff is very welcoming and accommodating. Discounts on close lodging. The waiting rooms are all spacious and have nice seating with computers and plug-ins for charging. Bathrooms are everywhere. Very clean. But the biggest highlight was light hearted and extremely kind staff. They sure know their stuff. And made our day the best it could be.

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