Houston Fertility Institute

Although other doctors in the practice may be wonderful Dr. Nurudeen is not. Her bedside manner is lack luster at best. My husband and I were experiencing infertility problems and seeked out this clinic for answers. We were assigned this specific doctor and did all the testing she recommended for both of us. Once we were aware of the problem she told us we would never have children without IVF, and we weren't good candidates for IUI. When I asked if we could try medication/vitamins before jumping to the $22,000 round of IVF I was dismissed and belittled. The only good thing she did was give us a recommendation to a urologist who we've been seeing since. Since visiting with the urologist he stated he had no idea why she would say we aren't a good candidate for IUI and started my husband on medication. Fast forward some time later and my husband and I have 2 beautiful babies and another on the way. It was very evident that after this encounter with her that she was only seeking the absorbent amount of money to do IVF. Had we exhausted all our options , IVF would have been the next step but this was not the case. Being told at 20 years old that I would never have a child and unable to afford IVF was debilitating. She showed no sympathy whatsoever, I hope that others do not experience this pain. I know this is one of the larger fertility clinics but I recommend trying somewhere smaller and more personable.

Show Less

Navigating infertility is one of the most emotionally painful and deeply personal journeys I’ve ever faced and it’s difficult to post a public review. However, after my experience, I feel others in my position should know I’d rate Dr. Kriseman infinite stars if I could. As a 44-year-old woman, significantly older than my partner, I’ve carried the weight of knowing that our dream of having a child might not be possible. The heartbreak of not being able to conceive naturally—something that seems so easy for others—can feel isolating and overwhelming. I knew my chances of a successful egg retrieval were low, but my partner and I were not ready to give up without trying all options.nnAfter extensive research, I found Dr. Kriseman—widely regarded as one of the best fertility specialists in Houston. At our first appointment, she stood out in every way. She was honest, thorough, and kind. She didn’t sugarcoat the reality of our situation, but she delivered the truth with extraordinary empathy and compassion. She spoke to us in clear, understandable language, explaining the complex science behind fertility treatment, IVF, and our individual odds for success.nnDr. Kriseman treated us like people, not statistics. She took the time to listen, to truly understand our goals and concerns, and she made us feel seen and heard. That first visit lasted over two hours, during which she reviewed our history in detail, answered every question, performed my first ultrasound herself while explaining what she was seeing, and walked us through the next steps with clarity and reassurance. She immediately ordered bloodwork and began the necessary evaluations—there was no wasted time, no ambiguity, just action grounded in care.nnShe also offered us resources and laid out other potential paths to parenthood with the same honesty and support, never pressuring us, always empowering us. In a process that can often feel clinical and cold, Dr. Kriseman brings warmth, humanity, and unwavering professionalism.nnFertility treatment can feel like a rollercoaster—emotionally, physically, and financially. But with Dr. Kriseman, both my partner and I feel like we have a steady hand guiding us through. For anyone walking this painful road, I can say with certainty: you will be in the best possible hands with her. I’m so grateful we found her..

Show Less

I want to take a moment to share my experience with Aspire HFI at the main Women's location on Fannin. Overall, I highly recommend them, and even though I encountered one negative aspect, the exceptional medical team made my journey worthwhile.nnDr. Clapp is a true gem. From the very first day we met Dr. Clapp, she has been an absolute sweetheart. She is incredibly patient, takes the time to explain everything in detail, and ensures that you feel informed and supported. Though I primarily interacted with the nursing staff during my visits, Dr. Clapp was always there during the critical moments when I needed her most. I truly appreciate the care and dedication she provided throughout my journey.nnAmy is a source of comfort. She is simply the best. Going through IVF—the shots, the emotional weight, and the endless back-and-forth to the clinic—was exhausting. But every visit with Amy felt like a warm embrace. Without even knowing it, she always seemed to offer a hug on the days when I was barely holding it together. Her kindness and support meant the world to me.nnAlyssa is so patient and understanding. Alyssa is so sweet and always took the time to listen. Whenever I had questions (and trust me, there were many), she never rushed me off the phone. She let me get everything out of my system, which was so appreciated. I know I can be persistent, but she always handled my concerns with patience and grace.nnLeslie is a quiet expert. Do not sleep on her. She may be quiet, but she is a wealth of knowledge. If you're struggling with your shots, ask her for tips—she has plenty of great advice to make the process smoother. She is also kind and very careful during examinations.nnOh, Mrs. Sherri. She is such a kind and gentle spirit. Mrs. Sherri was the one who always handled my blood draws, and I can’t thank her enough for her care. She never poked me all over the place, always used the same vein, and made the experience as easy as possible. Beyond that, she was simply kind and humble, and our conversations made my visits a little brighter.nnThe only downside to my experience was dealing with the front desk receptionist. Unfortunately, she was often unprofessional, rarely greeted patients, and if she had to discuss anything related to payments or financial obligations, her attitude became even more dismissive. Given that most patients at Aspire are already facing emotionally taxing situations, a welcoming and empathetic front desk experience would make a world of difference. I sincerely hope she receives customer service training in the future or that Aspire finds a another front desk associate.nnThat said, don’t let the receptionist deter you from visiting Aspire. Once you get past the front desk, the medical team is phenomenal, and that’s what truly matters. Just say a prayer before going in and keep moving.nnI am incredibly grateful for everyone who played a role in my journey. Godspeed to all those on this path—you are in great hands at Aspire HFI..

Show Less

Dr. Maya Kriseman and the entire Aspire team are wonderful! After my husband and I found out we were both carriers of a genetic disorder, Dr. Kriseman assisted us with the process of an IVF cycle, genetic testing and a frozen embryo transfer. I had a wonderful experience and would recommend Aspire and Dr. Kriseman to anyone interested in IVF..

Show Less

At first, the team was responsive in setting up diagnostic testing, but that responsiveness got worse over time. I had a terrible ultrasound experience that stemmed from a miscommunication between myself, my doctor and the nurses - when I declined to receive bloodwork I didn't need, the nurse responded completely unprofessionally. When I called my care coordinator to provide feedback, my call was never returned. My ultrasound experience was so horrible, I immediately sought out a new clinic.

Show Less