Utah Fertility Center Reviews
Review of Utah Fertility Center from Laci Russell
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Overall Rating
I can’t even put into words the gratitude we have for Utah Fertility Center! Dr Dorais is truly an angel. She loves her patients and it shows! Our journey took many turns and it wasn’t easy but she was determined to find a solution for us to bring a baby into this world. After 5 years of infertility we welcomed our sweet baby girl on Christmas Eve 🤍 We are so thankful for our UFC family!!.
By Google Reviews on Saturday, May 03, 2025
Review of Utah Fertility Center from Andrea Pearson
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Overall Rating
If I could give this place negative ten stars, I would. It is one of the worst places I've ever done "business" with.nnFirst, it's impossible to get a hold of anyone. As other reviewers have mentioned, NO ONE RETURNS CALLS.nnSecond, the doctors are very, very far scheduled out. And this caused a massive issue for us. We had our first appointment last May (15th). Our follow-up was scheduled for AUGUST (20th), over three months after the first appointment. In our first appointment, Dr. Peterson told us what tests we'd run, but he didn't give us a game plan. We needed the test results first. I did all of the tests, got the results in, and we realized we didn't have time to waste, based on my results. (Very low AMH.) The nurses agreed that we couldn't afford to wait three more months. I asked them what we should do. One of them grabbed Dr. Peterson in the hallway, and he said IUI, based on my results. We paid for TWO ROUNDS of it. We ended up canceling the second IUI on the day it was supposed to happen (after I'd done the trigger shot and the prep meds and everything) because we had our follow-up with Dr. Peterson that morning. And guess what he said? "IUI is a terrible idea for you. It will end in miscarriage. You need to do IVF." Then WHY did he recommend we do IUIs in the first place?nnAt that point, we decided to go with Dr. Richards of Utah Fertility Specialists. He is absolutely phenomenal and much cheaper for IVF, plus he gives you his cell number and you can text him any time you have questions. I had my consultation with him literally the day I called him. We talked for over an hour.nnThe next issue that makes me wish I could give Utah Fertility Center negative ten stars: My husband had dropped a sperm sample off last summer as a backup in case a fresh sample wasn't good enough. (We like to be thorough over here.) We asked them to dispose of it. But they started charging us a $50/month storage fee, regardless. He's called them FIVE TIMES requesting that they dispose of the sample and stop charging us, and here we are in April, and it's still going on. It's an absolute joke. We've canceled his debit card and are hoping that'll do the trick.nnThe nurses here are really amazing, if you can ever get a hold of them. Beyond that, though, we're incredibly dissatisfied with the service we received..
By Google Reviews on Thursday, Apr 17, 2025
Review of Utah Fertility Center from Annu Bhardwaj
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Overall Rating
Forever grateful to UFC entire team, doctor Conway, reception staff all nurses for giving me my rainbow baby! I had wonderful experience at UFC every single visit. Entire staff was so polite and nice. All appointment were quick in and out. Thank you so much for helping me with my fertility journey and making me a momma to a beautiful baby girl.
By Google Reviews on Thursday, Apr 17, 2025
Review of Utah Fertility Center from Emyli Akrawi
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Overall Rating
After multiple failed IVF losses, we finally decided to switch to different clinic. We interviewed many doctors from out of state and felt confident we made the right choice with Dr. Conway. This review is not written based on her care but for the general disorganization and communication issues of the staff at Utah Fertility Center. After our initial consultation with Dr. Conway, there was silence/no follow up. So I reached out to the office and asked for next steps to proceed- I was just told to call the office on the first day of my period.nnSince it was a Saturday, I left a message via the portal. I called again on the following Monday, and since I could not get a hold of anyone I left more voicemails and messages on the portal. Another call was made the next day, as well as messages left on the portal, voicing my concern since I know from experience, baseline ultrasound/bw is usually made day 3-4 of cycle. Finally, I get a call back and although she was apologetic, she said that I would have to wait until next cycle to start the process, since essentially it would be too late to do it this cycle (what?!) She said I still had to meet with my nurse coordinator (who wasn't available until NEXT WEEK... what the heck?!) Literally have done everything they told me to do but due to complete disorganization of their staff everything has to be pushed back. Why should I be the one chasing them down trying to get a hold of someone?nnAs I've said, we've been through IVF for over 3 years and this is by far the worst experience.... and we haven't even got the chance to start the process yet! Just leaves a really horrible taste in your mouth. We are cash pay and this just makes me want to take our money elsewhere!!.
By Google Reviews on Thursday, Apr 17, 2025
