SRM Spokane Reviews
By Google Reviews on 04/21/2025
Review of SRM Spokane from Jaycee C
SRM Fertility in Spokane exceeded my expectations. Every appointment has been a pleasant experience, and I always felt like a valued patient. The customer service is truly exceptional & the staff are always friendly, helpful, and willing to go the extra mile. I wholeheartedly recommend SRM Fertility to anyone looking for a supportive and professional fertility clinic. I especially want to acknowledge Christie Hume, who is absolutely amazing. She always took the time to answer our questions thoroughly, explain the process in detail, and address any concerns we had. We felt like she genuinely cared about our success.
Review of SRM Spokane from Kisha Kalapu
I had an HSG procedure done here and it was so incredibly painful, not to mention hearing my tubes are blocked on both sides, and the bedside mannor by the staff was so cold. They made me feel so uncomfortable and like I was just a number to them, no compassion, no kind words. Please save yourself the trip and find somewhere else.
By Google Reviews on 06/16/2025
Review of SRM Spokane from Physician MD
Dr. Houmard's practices raise significant ethical concerns and detract from the integrity of our profession. She charges patients $300 for an initial consultation, yet neglects to review their medical records or reports. Furthermore, she tends to avoid patients who may impact her success metrics. Look to Seattle, Boise, or SLC for numerous other reproductive medicine specialists who demonstrate genuine compassion and commitment to their patients’ well-being. The SRM business model leaves out any support of their patients..
By Google Reviews on 04/07/2025
Review of SRM Spokane from Jaycee C
SRM Fertility in Spokane exceeded my expectations. Every appointment has been a pleasant experience, and I always felt like a valued patient. The customer service is truly exceptional & the staff are always friendly, helpful, and willing to go the extra mile. I wholeheartedly recommend SRM Fertility to anyone looking for a supportive and professional fertility clinic. I especially want to acknowledge Christie Hume, who is absolutely amazing. She always took the time to answer our questions thoroughly, explain the process in detail, and address any concerns we had. We felt like she genuinely cared about our success.
By Google Reviews on 04/07/2025
Review of SRM Spokane from Physician MD
Dr. Houmard's practices raise significant ethical concerns and detract from the integrity of our profession. She charges patients $300 for an initial consultation, yet neglects to review their medical records or reports. Furthermore, she tends to avoid patients who may impact her success metrics. Look to Seattle, Boise, or SLC for numerous other reproductive medicine specialists who demonstrate genuine compassion and commitment to their patients’ well-being. The SRM business model leaves out any support of their patients..
By Google Reviews on 03/21/2025
Review of SRM Spokane from Dylan Painter
Two unprofessional appointments in a row has resulted in us leaving this clinic for another one.\n\nOur most recent IUI procedure was performed by two younger employees who both seemed unsure of how to perform the procedure and it felt like they were essentially "winging it". For reference it took four attempts over the span of 30 minutes when our first two procedures performed by ARNP Hume were one attempt each and in and out in approximately five minutes. Side note we love working with ARNP Hume. She is very professional and kind and we have no negative experiences with her.\n\nMore recently we had a consultation with Dr. Houmard. She came to the meeting late and unprepared. She was obviously reading the chart notes for the first time as she was speaking to us. Additionally the chart notes didn't accurately reflect the procedures we had already completed, missing our most recent visit from 2 months prior..
By Google Reviews on 02/21/2025
Review of SRM Spokane from Dylan Painter
Two unprofessional appointments in a row has resulted in us leaving this clinic for another one.\n\nOur most recent IUI procedure was performed by two younger employees who both seemed unsure of how to perform the procedure and it felt like they were essentially "winging it". For reference it took four attempts over the span of 30 minutes when our first two procedures performed by ARNP Hume were one attempt each and in and out in approximately five minutes. Side note we love working with ARNP Hume. She is very professional and kind and we have no negative experiences with her.\n\nMore recently we had a consultation with Dr. Houmard. She came to the meeting late and unprepared. She was obviously reading the chart notes for the first time as she was speaking to us. Additionally the chart notes didn't accurately reflect the procedures we had already completed, missing our most recent visit from 2 months prior..
By Google Reviews on 02/07/2025
Review of SRM Spokane from Kylie Moller
We had a wonderful experience with SRM, Dr Houmard and the entire staff. We welcomed our baby boy via IVF in August of this year. The staff was very supportive throughout the entire process, quick to respond to questions and knowledgeable. They provide all the materials and calendars and walk you through every step. Dr Houmard guided us on what was best for our family and we felt supported throughout it all. I don't live in Spokane and they were very accommodating with providing meetings over zoom, working with my local clinics for monitoring and not requiring a ton of travel to their location. The staff was so kind when I was there. This can be an emotional and difficult process, and I really believe who you work with can make such a difference in your experience. I'd highly recommend them!.
By Google Reviews on 11/21/2024
