Spring Fertility Redwood

Worst fertility clinic. Dr. Tran made me feel hopeless after multiple rounds of IVF and told me that I had premature ovarian aging?!?! I am 31 years old with a normal AMH . I spent over $85000 at Spring Fertility and got nothing ! Who knew that they were backed by a growth equity investment firm known as Wildcat Capital Management, and I was merely a number as part of a fast growing revenue hungry IVF clinic.!!! There was no customization of my treatment plan at all and it was just one cycle after another and keep paying . There was no care towards my babies and my feelings and my next generation . Out of desperation, I ended up seeing A different IVF doctor and got 3 healthy embryos on the first attempt without having to use growth hormone. If you want quality care do not use Spring Fertility ! AVOID at all costs and save yourself a heartache

We can't thank the Spring team enough! Our baby is such a healthy and happy boy. The Spring team is always reachable, polite, extremely professional and respectful. They went above and beyond to make us comfortable and to make it happen. We interacted with 4 of their doctors (as they take shifts during weekends, etc.), all were amazing. Friendly, always answered all of our questions. Could not recommend them enough!

I just finished my egg freezing initial consult and am impressed by how personable and efficient my entire care team has been. They operate expertly as if they've seen a million patients and yet I still feel that my care was personalized and thorough. Dr. Vaughn took time to answer all my questions during our video consult and I've received excellent customer service from her team even in this remote environment. From the time I found them here on Yelp and booked a consult on their website, they've responded with lightening speed and have always been clear on next steps (there are a ton of steps in egg freezing)! They've also taken frequent measures to check in with me as an added precaution to COVID. Their website is also comprehensive and easy-to-navigate; I'd suggest perusing it and preparing with a list of questions before your video consult.

The only room for improvement is around the way they've communicated pricing, mainly the $450 for the initial consult. I took advantage of that awesome free initial consult promotion they had in April 2020, which actually meant that just the video doctor consult was free (the in-person clinic ultrasound was still $225). In addition, another $200 was due for lab preconception blood work, but this is only required if you want to proceed with egg freezing (does not have to be done as part of the initial consult). This $200 is not a part of the main treatment - it's on top of the egg freezing cycle and storage costs outlined on their website.

I'd highly recommend going with Spring; what would normally be a scary, confusing, and complicated process is made 1000x easier with the Spring team. I love how they've got 4 locations in the (mainly peninsula and north) Bay Area! The Mountain View office is closed at the moment (due to Shelter-in-Place), so those in the south Bay would have a bit of a drive, but I'd say it's totally worth it.

Navigating fertility issues is scary and a process that makes you feel incredibly vulnerable. Dr. Harris at Spring Fertility was kind, honest, and extremely supportive for our fertility treatment. All went SO much better than we thought it would and we were able to conceive - I am sure that Dr. Harris has helped and will continue to help many couples in the situation that we were in. We will be welcoming our baby boy in just a few days and are eternally grateful to Dr. Harris and the entire crew at Spring.

We tried to conceive with the help of another clinic prior to meeting Dr. Tran at Spring. That other clinic (which shall remain unnamed) was horrible and so we knew we needed to move on after the 3rd bad experience with them. We learned of Spring through a friend who had found success with them. From the first visit with Dr. Tran and the Spring team, we knew it would work out. Dr. Tran is so incredibly knowledgeable and explains the process in the most digestible and thorough way. The staff is also incredible. There's a lot of blood work in IVF and the nurses that do the draws are so skilled, I swear I didn't feel the needle ever! That's a huge plus when you are poked and prodded soooo much. The nurses and coordinators are so responsive and sweet. I was actually really sad to be graduating after I got pregnant because I was going to miss them all and I still do! When I had my baby, one of my first announcements the day after my delivery was in email to my nurse. I wanted them to see my perfect baby girl and I knew they would be thrilled, which they were. :)

In summary, I can't recommend Spring enough. IVF is a tough process and they make it as easy as possible. As I type this, I'm holding my almost 3 month old baby girl that is the product of our first frozen embryo transfer. We are planning for #2 in maybe a year to 18 months and you better bet we are going back to Spring!